![]() ![]() You can still request a refund even if your purchase doesn't pass the two eligibility rules. You must have played the game for less than two hours. You can refund a game that you recently purchased as a gift and is now on sale. You must request the refund within 14 days of purchase, or within 14 days of the game's release if it was a pre-order. Here's to hoping it won't take too long for any of us that honestly need a refund. Both the buyer and the receiver can issue a refund request on Steam Support. What you need to do (beside insane luck) to submit a refund request not as a 'refund request'. Oh well crap happens, at least I got the game and the season pass at a massive deal, and will eventually get the refund. Black3ird To encourage you, stating a fact that there are 'very very very very' rare refund requests that got accepted past 2 hrs limit but they are exceptions which won't break the rule. ![]() Sorry not completely related to the topic at hand, but it relates I think. Show more Unlimited Free Games in Steam Steam Booster Packs - Explanation and Tutorial Do Not Open. Mostly because I'm seeing wait times in excess of around four or five days. Learn how to return a game on Steam and request for a refund of your purchased game. To be perfectly honest, it really sucks to be me right about now. Now not only to I have to wait for a refund of my twenty bones, I also have to wait until the request is approved before I can even play the game with the intended dlc. Seeing as I have the game in my library I can't install the copy I had to buy as a gift to keep it for later. ![]() So I sent in a refund request and am now waiting for the request to be accepted. Well needless to say I didn't notice this until I installed it then checked the dlc option because it installed too quickly. It was five dollars more to get the season pass bundle, or twenty dollars to buy the season pass outright. I bought Borderlands the pre-sequel, but mistakenly I bought the one with out the season pass. You can request a refund by Steam Support > Login to your Steam account > Purchases > I would like a refund > Select the problem you are facing related to the. ![]()
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